This award winning TMC requires a strong manager to head up their groups department to manage an established team of consultants. You will be responsible for providing leadership and direction to your team of consultants, driving, developing and managing the team to achieve results & service levels. Key responsibilities include providing leadership and guidance to consultants and staff; providing regular feedback to your team, ensuring adequate staffing and work flow is distributed and resolving customer issues. Previous experience in the travel industry at a management level; plus excellent organizational, analytical and strong customer service skills is essential.
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