Last week’s Cruise360 conference
was a resounding success with close
to 480 participants in attendance
as the cruise industry focused on
“Navigating the Future”.
MC & moderator for the day, Ross
Greenwood delivered an energy to
the day that was evident from his
opening comments!
Ross is well known for his
enthusiasm and very astute
business acumen and it has to be
said that for someone that is not
involved in the cruise industry on a
daily basis, his level of knowledge,
understanding and insight into the
cruise scene was remarkable.
Our theme of “Navigating the
Future” was addressed in all
panels and included discussion on
technology and ship design through
to the relevance of retail agents as
we continue to evolve.
For me, one of the highlights of
the day came from our keynote
speaker, Michael McQueen.
Referencing Michael’s website,
he is an award-winning speaker,
social researcher and best-selling
author. He has his finger on the
pulse when it comes to emerging
trends shaping business and culture
and he certainly left our Cruise360
audience with some great ideas to
take back into the workplace.
One of Michael’s closing quotes,
which is so appropriate for retailers
today… “Go big, Go Boutique or Go
Broke!”
CONTRIBUTOR: Brett Jardine, CLIA Australasia
