The challenge of handling capacity with Sydney’s current infrastructure was echoed throughout last week’s Australian Cruise Association Conference.
John McKenna, gm of Cruise at Port Authority of New South Wales told delegates the industry has to “change the way we do business” in order to address “the current reality”.
“We need to do things a little bit harder and smarter in the coming period because there is no short-term build here, it’s going to take time,” McKenna said.
Backing up the proposal for two slots in 24-hours (CW Thu), McKenna said the solution will mean a change in behaviour of homeported cruise lines.
“If it creates capacity in the current market and allows more international visitation, then we believe that’s a positive,” he said.
Also vital to the Port of Sydney is the guest experience, James Coughlan, shore excursions manager at Intercruises Shoreside and Port Services told delegates.
“Port infrastructure is very important, we need that space to get the ships in, but we have to develop the best experience for all the passengers coming off these ships because from that, we will all benefit,” he said.
